Delivery: 

We offer free delivery to BR1 through to BR7 postcodes (subject to £100 minimum order, smaller orders are subject to a delivery fee).

For delivery outside of this radius please get in touch for a quote or collection is available from BR2.  

We offer delivery within a 10 mile radius of our premises for orders under £50.00, and within a 12 mile radius for orders under £100.00. 

For events and grazing tables we offer delivery across London and the South East to include Kent and Surrey. 

Delivery is charged at 75p per mile for the round trip. For deliveries in to Central London there is a minimum food spend of £250.00 and the congestion charge cost of £15.00 will also be added to your delivery cost. 

Delivery for brunch orders is between 8am-10.30am and for all other products between 8am-4.30pm. If you have a preferred time slot please include this on the booking form and we will do our best to accommodate this. Your delivery time slot will be confirmed with you nearer the date.

Events, grazing tables and corporate bookings will have a pre-agreed delivery and set up time

If you are not in to receive your delivery we will attempt to call you on the contact number provided. If there is no answer and we cannot deliver, then the box/s or platter/s will be taken back to our premises where you can collect on arrangement the same day before 5pm. 

Payment, order amends and refunds 

Grazing boxes and platters 

Full payment is required in advance to secure a box or platter order. If you need to change the date of your order (subject to availability) we will do our best to accommodate you. We need a minimum of 72 hours notice in advance of the order delivery/collection date. Should we not be able to accommodate your new date request we will add a credit to your account for you to be able to use at a later date. 

Should you need to amend your order/add more items then please contact us with at least 72 hours’ notice. 

Regrettably due to the fresh nature of our products we cannot offer cancellations or refunds 

Grazing tables and Events

To secure a grazing table or event booking a non-refundable deposit is payable which will be deducted from your final balance 

The final balance is payable 14 days prior to your event date, if the balance is not received we reserve the right to cancel the booking with the deposit held covering partial loss of earnings 

Allergies and dietary requirements  

If you have specific dietary requirements, allergies or intolerances then we must be made aware of these on booking. 

Whilst we do our very best to cater for allergies and avoid cross contamination, due to the nature of our business we cannot guarantee our products are completely free of the main 14 allergens; Gluten, Peanuts, Nuts, Celery & Celeriac, Mustard, Molluscs, Sulphur Dioxide, Eggs, Milk, Sesame, Fish, Crustaceans, Soya 

Food storage and handling 

Your grazing box or platter will be made on the day of delivery or collection. Our products are best eaten on the day received. On receipt please keep refrigerated (8 degrees or cooler) and they will last up to 48 hours. We recommend removing from the fridge 15-30 minutes beforehand to eat at the perfect temperature. If products are to be left out on display at room temperature they should be disposed of after 4 hours to comply with UK Food Safety standards. It is the responsibility of the customer to dispose of the food after this time. Serve food in a cool environment and out of direct sunlight. Once delivery/collection of the food has been made, you/your recipient becomes responsible for the grazing box/platter and should follow the guidance above.

Payment

Payment is kindly requested by bank transfer, full details will be provided once your bespoke quote has been finalised. 

Please note that no booking is secure until payment has been received.